CIENCE review: services, focus, and alternatives

CIENCE runs outsourced sales development: its SDRs call, email and message prospects on LinkedIn, then book qualified meetings on the client's calendar. Its site groups the work into SDR team types (Outbound SDR, Inbound SDR, Scaled Outbound, Local SDR, Inside Sales) and scoped services such as cold email, cold calling, appointment setting and outsourced telemarketing. It also sells GTM setup work, including a GTM Playbook, Revenue System Setup and a Programmable Revenue Blueprint, plus B2B, audience and local data. The site describes CIENCE as GTM services by graph8, sitting in one group with Tenbound and the graph8 platform, which its SDRs use for data, email, calls and workflows.

CIENCE is aimed at B2B sales teams that want booked meetings without hiring SDRs in house. Its client logos run from startups to large brands such as Okta, Segment and Salesforce, and its case studies cover SaaS, fintech, healthcare, travel and industrial firms. It offers both offshore and US or Europe based SDRs, so it suits teams that want to trade cost against time zone and accent. Month-to-month terms make it workable for companies that want to test outbound before committing.

Its homepage lays out four steps. A 30-minute discovery call covers the market, then CIENCE builds verified contact lists and messaging and says a campaign can go live in under 14 days. SDRs then work calls, emails and LinkedIn messages daily and qualify buyers before booking. Reporting counts held meetings, not dials, and targets are adjusted monthly. The pricing page says setup includes a verified target list, four starting campaigns (buyer intent, best-fit accounts, website visitors and competitor customers), email, phone and LinkedIn infrastructure with domain protection, and AI research and drafting for SDRs. A campaign team reviews SDR work and runs the campaigns, and the graph8 platform supplies data and sending.

Its site presents CIENCE as a brand inside the graph8 group alongside Tenbound. The pages fetched do not name its leaders, a headquarters city or a founding year.

These are CIENCE's own claims from its website. We have not verified them independently.

Its pricing page publishes rates: SDRs start at $1,750 a month offshore or $3,500 in the US or Europe. On top of that it charges a $2,000 monthly campaign team fee and $499 a month for the graph8 platform, plus a performance bonus per SDR once held meetings pass 60% of target. Terms are month to month and SDRs can be added or removed monthly. Its worked example of five offshore SDRs comes to $11,249 a month before bonus.

Strengths, based on what its site publishes:

Trade-offs to weigh:

Outsourced SDR firms rent you trained reps, usually with cold calling at the center, and are measured on booked appointments. The real differences are whether reps are dedicated or shared, onshore or offshore, how long the minimum term is, and who owns the data and call recordings when the contract ends. Ask how a qualified appointment is defined before you compare prices.

CIENCE is one of the few SDR firms that prints its rate card, so you can model cost before a call. Work out the bonus math on your own targets, since the page does not define the base it multiplies, and ask what the one-time setup fee is. Decide early whether offshore or US based reps fit your buyers. Teams that want to own their tooling should ask how much of the program depends on the graph8 platform and what stays with them if they leave.

OneGTM wrote this profile and competes in the same market, so weigh the comparison with that in mind. The facts about CIENCE come from its own website.