---
title: "Best Call Recording Software (2026): 15 Tools Compared"
description: "The best call recording and AI notetaker tools in 2026: what OneGTM uses (Granola and Attio), then Gong, Fathom, Fireflies, Otter and more with pricing."
url: https://getaob.com/call-recording-software
---

# Best call recording software (2026): what we use, and how to get value from the recordings

Call recording software captures sales calls and meetings, transcribes them, and turns them into notes, CRM updates, and coaching data. The category splits into AI notetakers, which help the person on the call, and conversation intelligence platforms, which help a sales manager see across every call the team runs.

Below is what OneGTM uses on its own calls, then the other recorders and conversation intelligence tools worth knowing, with what each vendor publishes about price. Some links are referral links that may earn us a credit, which never changes what you pay or who is listed. The recording is the cheap part. The value comes from what you do with the transcripts afterwards, which we cover at the end along with recording consent law.

By [Garrett Wolfe](https://garrettawolfe.com), founder of OneGTM (Clay Artisan Solutions Partner) and former GTM engineer at Unify. Updated October 15, 2026.

Key takeaways

- We use Granola for bot-free meeting notes and Attio's call recording so each conversation lands on the right CRM record.
- Notetakers (Fathom, Fireflies, Otter, Granola) start free or at about $10 to $20 per user per month.
- Conversation intelligence (Gong, Chorus, Avoma, Sybill) adds deal and coaching views and usually costs more.
- Some US states and many countries require everyone on the call to consent. Tell people you are recording.
- Feed transcripts into your CRM and mine them for objections and buyer language, or the recordings just pile up.

## What OneGTM uses

Granola takes notes on our calls without a bot joining, and Attio records calls and stores them against the person, company, and deal. When we draft a follow-up, Claude Code pulls the call from Granola first and falls back to the Attio recording.

### [Granola](https://www.granola.ai/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

OneGTM uses this

AI notepad that captures device audio without a bot joining the meeting, then turns your rough notes and the transcript into clean notes you can chat with. The Business plan adds integrations with Attio, Notion, and HubSpot, an MCP server, and API access.

**Best for:** Bot-free notes on discovery and client calls

**Pricing:** Basic free with limited history; Business $14 per user per month; Enterprise $35 per user per month.

### [Attio](https://attio.com/platform/call-intelligence?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

OneGTM uses this

Attio's Call Intelligence records and analyzes meetings inside the CRM, so the recording and transcript sit on the same record as the deal and email history.

**Best for:** Keeping recordings on the CRM record

**Pricing:** Free plan; Plus $35 and Pro $79 per user per month billed annually ($44 and $99 monthly). Call Intelligence is listed on Pro. Enterprise custom.

## AI notetakers and meeting recorders

These record, transcribe, and summarize meetings for the person on the call. Most have a free plan, sync notes to a CRM on paid tiers, and price per user.

### [Fathom](https://www.fathom.ai/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

Notetaker with unlimited recordings and transcription on the free plan, a choice of bot or bot-free capture, and CRM field sync and AI scorecards on the Business plan.

**Best for:** A free notetaker that scales to a sales team

**Pricing:** Free; Premium $16, Team $15 (2-user minimum), Business $25 per user per month billed annually ($20, $19, $34 monthly). Enterprise custom.

### [Fireflies](https://fireflies.ai/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

Meeting recorder for Zoom, Google Meet, Teams and 10+ other platforms, with a Chrome extension that records without the Fireflies bot and search across every call.

**Best for:** Teams on many different meeting platforms

**Pricing:** Free; Pro $10 and Business $19 per seat per month billed annually ($18 and $29 monthly); Enterprise $39 per seat per month, annual only.

### [Otter](https://otter.ai/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

Live transcription and meeting notes with automatic sync of Zoom cloud recordings, a recording disclaimer email, and Teams recording permission capture.

**Best for:** Cheap transcription for individuals

**Pricing:** Basic free; Pro lists at $8.33 per user per month billed annually (often discounted); Business $19.99 per user per month billed annually. Enterprise by demo.

### [Grain](https://grain.com/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

Meeting recorder built around clips and highlights you can share in Slack or the CRM, with no required annual contract.

**Best for:** Sharing customer clips with product and marketing

**Pricing:** Free plan; Starter $15 and Business $29 per seat per month billed annually ($19 and $39 monthly); Enterprise custom.

### [tl;dv](https://tldv.io/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

Recorder and notetaker for Zoom, Google Meet, and Teams with a free-forever plan that needs no credit card. Priced in euros.

**Best for:** European teams that want a generous free plan

**Pricing:** Free; Pro EUR 18 and Business EUR 29 per seat per month billed annually (EUR 29 and EUR 39 monthly).

### [Read.ai](https://www.read.ai/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

Meeting notes and summaries that also cover email and messaging, with a personal meeting coach and enterprise search across all of it.

**Best for:** Summaries across meetings, email, and chat

**Pricing:** Free with 5 meeting transcripts a month; Pro $15, Enterprise $22.50, Enterprise+ $29.75 per user per month billed annually ($19.75, $29.75, $39.75 monthly).

### [Circleback](https://circleback.ai/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

AI meeting notes and action items, recorded either with a bot or with a bot-free desktop app, with volume discounts as you add users.

**Best for:** Detailed notes with a choice of bot or no bot

**Pricing:** Free; Pro $15, Business $25, Enterprise $35 per user per month.

### [Jamie](https://www.meetjamie.ai/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

Bot-free notetaker that runs on your device for online and in-person meetings. Storage and processing stay in the EEA, Switzerland, and the UK, and audio is deleted after transcription.

**Best for:** European teams with strict data residency needs

**Pricing:** Free with 10 AI notes a month; Pro $46 per month and Team $37 per seat per month billed annually; Enterprise custom.

## Conversation intelligence platforms

These are built for sales leaders. They record every call across the team, then add deal tracking, coaching scorecards, and CRM updates. Expect demos and custom quotes from the bigger names.

### [Gong](https://www.gong.io/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

Revenue intelligence platform that records calls and emails across the team, then adds deal boards, forecasting, and coaching on top.

**Best for:** Sales orgs with managers coaching many reps

**Pricing:** Custom pricing: a per-user license plus a platform fee based on the number of users.

### [Chorus by ZoomInfo](https://www.zoominfo.com/products/chorus?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

ZoomInfo's conversation intelligence product, covering call recording and analysis, deal intelligence, and CRM sync, linked to ZoomInfo contact and company data.

**Best for:** Teams already on ZoomInfo

**Pricing:** Custom pricing; contact sales.

### [Avoma](https://www.avoma.com/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

AI meeting assistant with recording, notes, and scheduling, plus Conversation Intelligence and Revenue Intelligence add-ons. Viewers and collaborators are free.

**Best for:** Mid-size teams that want notetaking and coaching from one vendor

**Pricing:** Startup $19 per recorder seat per month billed annually ($29 monthly); Organization and Enterprise higher. Conversation Intelligence add-on $29 per seat per month billed annually. 14-day free trial.

### [Sybill](https://www.sybill.ai/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

AI sales assistant that records calls, writes follow-up emails, and fills CRM fields from what was said on the call.

**Best for:** AEs who want the CRM updated without typing

**Pricing:** Free; Pro $30 and Business $90 per user per month billed annually ($36 and $108 monthly); Enterprise custom. 14-day trial of Business.

### [Attention](https://www.attention.com/?utm_source=onegtm&utm_medium=referral&utm_campaign=call-recording-software)

Records meetings, calls, and emails, then uses AI agents to handle follow-ups, next steps, CRM updates, and coaching scorecards.

**Best for:** Teams that want CRM updates automated from calls

**Pricing:** Pricing is not published; contact sales.

Prices are from each vendor's site as of October 2026 and change often, so check before you buy. This is an opinionated list, not a paid ranking. Some links are referral links that may earn us a credit; that never changes what you pay or who makes the list.

## Call recording software compared

| Tool | Best for | Starting price |
| --- | --- | --- |
| Granola (OneGTM uses) | Bot-free notes on discovery and client calls | Free; Business $14/user/month |
| Attio (OneGTM uses) | Keeping recordings on the CRM record | Pro $79/user/month billed annually |
| Fathom | A free notetaker that scales to a sales team | Free; paid from $15/user/month |
| Fireflies | Teams on many different meeting platforms | Free; Pro $10/seat/month billed annually |
| Otter | Cheap transcription for individuals | Free; Business $19.99/user/month billed annually |
| Grain | Sharing customer clips with product and marketing | Free; Starter $15/seat/month billed annually |
| tl;dv | European teams that want a generous free plan | Free; Pro EUR 18/seat/month billed annually |
| Read.ai | Summaries across meetings, email, and chat | Free; Pro $15/user/month billed annually |
| Circleback | Detailed notes with a choice of bot or no bot | Free; Pro $15/user/month |
| Jamie | European teams with strict data residency needs | Free; Team $37/seat/month billed annually |
| Gong | Sales orgs with managers coaching many reps | Custom pricing |
| Chorus by ZoomInfo | Teams already on ZoomInfo | Custom pricing |
| Avoma | Mid-size teams that want notetaking and coaching from one vendor | $19/recorder seat/month billed annually |
| Sybill | AEs who want the CRM updated without typing | Free; Pro $30/user/month billed annually |
| Attention | Teams that want CRM updates automated from calls | Custom pricing |

Starting prices as published by each vendor in October 2026.

## Notetaker vs conversation intelligence

An AI notetaker works for the person on the call. It records, transcribes, writes a summary and action items, and maybe pushes a few fields to the CRM. Granola, Fathom, Fireflies, and Otter all sit here, and most teams can start on a free plan.

Conversation intelligence works for the manager. It records every call across the team and adds trackers for competitors and objections, deal risk views, talk-time stats, and coaching scorecards. Gong and Chorus are the classic examples, and they are priced for a sales org with several managers.

If you have fewer than ten reps, a notetaker with good CRM sync usually covers it. Move up when someone actually needs to review other people's calls every week.

## Consent and recording law

This is a summary, not legal advice. US federal law and most states only need one party to the call to consent, which can be you. A group of states, including California, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Pennsylvania, and Washington, require everyone on the call to agree. When people on a call sit in different states, the stricter rule is the safe one to follow.

Outside the US, GDPR in the EU and UK law need a lawful basis and a clear notice before you record. Check the law where your prospects are and ask counsel if you sell into regulated industries.

- Say you are recording at the start of the call, and offer to turn it off.
- Name the recorder in the calendar invite so people know a bot or app will capture the call.
- Use the recording disclaimer features most tools include.
- Set a retention period and delete recordings you do not need.

## Getting value from your call recordings

Most teams record every call and then never look at the recordings again. The transcripts are the best record you have of how buyers describe their problem in their own words. They only pay off when something reads them.

Start by getting each transcript onto the right CRM record, which is why we keep recordings in Attio. Then use an AI tool such as [Claude](https://getaob.com/claude-for-sales) to read across the whole set of calls at once. Won and lost calls side by side are the fastest way to sharpen your [ICP](https://getaob.com/gtm-glossary#icp).

- Push the summary, next steps, and key fields to the CRM record after every call.
- Pull every objection from the last quarter of calls and rank them by how often they come up.
- Collect the exact words buyers use to describe the problem and reuse them in outbound copy.
- Compare won and lost calls to sharpen your ICP and disqualify earlier.
- Draft follow-up emails straight from the transcript so recaps go out the same day.

## When to get help with your call data

Picking a recorder takes an afternoon. The work that pays off is wiring transcripts into the CRM and building something that reads them, so objections, buyer language, and deal risk show up where the team already works.

OneGTM sets up the recorder, the CRM sync, and Claude-based workflows that mine the transcripts for outbound copy and ICP decisions. You own the data and the workflows.

- You record every call but nobody reviews them.
- Call notes are not reaching the CRM, or land on the wrong record.
- You want outbound copy written in your buyers' own words.
- You are weighing Gong against a cheaper notetaker and want a second opinion.

Book a call

## Call recording software FAQ

### What is the best call recording software for sales teams?

For small teams, a notetaker with CRM sync is usually enough. OneGTM uses Granola for notes and Attio for recordings stored on the CRM record. Fathom and Fireflies are strong free-to-start options. Larger sales orgs that need coaching across many reps tend to choose Gong or Chorus.

### What is the difference between an AI notetaker and conversation intelligence?

An AI notetaker records and summarizes calls for the person on the call. Conversation intelligence records every call across a team and adds trackers, deal risk, talk-time stats, and coaching scorecards for managers. Notetakers are cheaper and often free to start.

### Is it legal to record sales calls?

In most US states one party's consent is enough, but California, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Pennsylvania, Washington, and a few others require everyone on the call to consent. GDPR and UK law also apply to European calls. The simplest habit is to tell everyone you are recording at the start. This is not legal advice, so check local law.

### Do I need a bot to join my meetings to record them?

No. Granola and Jamie capture audio on your device without a bot, and Fathom, Fireflies, and Circleback offer bot-free options. Bot-free capture feels less intrusive, but you still need to tell people the call is being recorded.

### How much does call recording software cost?

Many notetakers have free plans, and paid tiers typically run $10 to $35 per user per month. Conversation intelligence platforms such as Gong and Chorus use custom pricing, and Gong adds a platform fee on top of per-user licenses.

### How do I get value from call recordings?

Get each transcript onto the right CRM record, then use an AI model to read across all of them. Pull out recurring objections, the words buyers use for their problem, and patterns in won and lost deals, and feed those into outbound copy, ICP decisions, and rep coaching.

Recording every call but not using any of it?

## Related

- [Best power dialers](https://getaob.com/power-dialers): Power and parallel dialers for SDR teams, with pricing, local presence, and compliance basics.
- [Claude for sales](https://getaob.com/claude-for-sales): The Claude sales plugin, Claudeforce, and the workflows that work.
- [GTM context tools](https://getaob.com/gtm-context-tools): What a GTM context system is, and the tools that ground AI agents and reps in your ICP, messaging, and call history.
- [AI for GTM](https://getaob.com/ai-for-gtm): Where AI actually helps sales, marketing, and RevOps teams.
- [RevOps agency](https://getaob.com/revops-agency): CRM architecture, routing, and reporting your team can trust.
- [Signal-based outbound agency](https://getaob.com/outbound-agency): Cold email and LinkedIn systems triggered by real buying signals.

## Get a call data review

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Book a call at [getaob.com/#contact](https://getaob.com/#contact) or email [team@getaob.com](mailto:team@getaob.com).